Unmatched Protection for Your Gaming Companion
Elevate your gaming experience with our Steam Deck Protective Case, designed for both the latest Steam Deck OLED (2023) and the Steam Deck (2022). This rugged, slim case is your ultimate shield against everyday bumps and drops, ensuring your device stays safe and sound. Our case is a game-changer, literally, offering both protection and enhanced gaming comfort.
Exceptional Features
What sets our case apart? It’s not just any ordinary case. Here are its standout features:
- Military-Grade Durability: Crafted with a combination of shock-absorbing TPU and sturdy PC, our case meets the MIL-STD-810G 516.6 military shock specification standard. This means it can withstand the toughest of drops and impacts.
- Ergonomic Comfort: Long gaming sessions can be tiring, but not with our case. The ergonomic design and textured edges ensure a comfortable grip, reducing hand fatigue and enhancing your gaming marathon sessions.
- Precise Engineering: Enjoy full access to all ports, sensors, and buttons thanks to the exact cutouts. Our case is engineered for a perfect fit, ensuring that nothing gets in the way of your game.
Why Choose Our Protective Case?
When you invest in our Steam Deck case, you’re not just getting a protective cover; you’re enhancing your entire gaming experience. Here’s why it’s special:
- Custom Fit: Specifically designed for Steam Deck 2022 and OLED 2023 models, ensuring a seamless fit.
- Style with Substance: Available in multiple colors – Black, Ruddy, Tilt, Guldan, this case is as stylish as it is functional.
- Lightweight Yet Durable: At just 150g, it adds minimal bulk, maintaining the Steam Deck’s sleek profile while offering robust protection.
Product Benefits
Investing in our case means:
- Enhanced gaming comfort for prolonged sessions.
- Peace of mind, knowing your device is protected by military-grade materials.
- Uncompromised access to all functionalities of your Steam Deck.
- An attractive, custom-fit design that complements your device.
Ready to Level Up Your Gaming?
Don’t wait any longer. Protect and personalize your Steam Deck with our rugged, slim, and shock-absorbing case. Order now and take the first step towards worry-free, enhanced gaming!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of heavonly.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of heavonly.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of heavonly.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://heavonly.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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